MQ Health - Macquarie University

Kidney and Hypertension Clinic

Patient information

Answers to common patient queries.

How long should I allow for my first appointment?

Initial consultations are usually about 30 minutes long. This will give you and your specialist time to have a detailed discussion about your medical history and condition, go through any tests you’ve had, and to talk about any further testing you might need.

Our reception team will also need to take a few details from you. We therefore ask that you arrive 10 minutes before your appointment, to fill out a new patient form.

What should I bring to my appointment?

Please bring the following items to your appointment:

  • cards – Medicare, health fund, pension and veteran affairs cards
  • medications – a list of all your current medications, vitamins and supplements
  • results – including of any blood tests, urine tests or scans you’ve had already
  • referral – a valid referral from your GP or a specialist

What will happen at my first appointment?

You’ll be welcomed by our reception team, who’ll first take some basic information from you and register you as a patient.

You’ll then see a nephrologist. Nephrologist are doctors with advanced specialist training in kidney health. Your doctor will take your medical history and symptoms, do a physical examination, analyse the results of any tests you’ve had, and order further tests (such as blood tests, urine tests, sleep studies, duplex ultrasound and other scans) if needed. Many of the tests are available here within the MQ Health clinic building, while hospital tests can be conveniently arranged across the road at Macquarie University Hospital.

Your specialist will discuss a treatment plan for your problem, including necessary medications (or changes to your current medication) and an outline of follow-up care.

Before you leave, our reception staff will create an account for your consultation. Upon payment, we can electronically lodge your account claim with Medicare. You can also make any follow-up appointments at reception before you leave.

What if I need a transplant or dialysis?

Our nephrologists provide thorough pre- and post-transplant care. We have an excellent referral network and are able to refer patients to leading transplant units at RPA and Westmead hospitals. Our nephrologists also provide ongoing management for dialysis patients and can help you find the most convenient and comfortable dialysis option for you.

Who can refer me to your clinic?

A general practitioner or a specialist can refer you to our clinic. Referrals from a specialist are valid for three months, while referrals from a GP are valid for 12 months.

How much will my appointment cost?

The cost of your consultation will depend on whether it’s a first appointment and the complexity of your medical condition. First appointments are generally more expensive than follow-ups as we need time for a thorough examination and discussion.

Many common blood and urine tests are fully covered by Medicare. However if you need other tests, you may need to pay additional fees for these.

We are happy to provide an idea of the cost of your appointment. Please phone our clinic on (02) 9812 3567.

Do you treat children?

We’re unable to treat patients under the age of 16. There are children’s kidney clinics at Sydney Children’s Hospital and Westmead Children’s Hospital – please discuss this with your GP.

What if my condition is urgent?

We will see urgent cases as soon as we can – please call our reception team on (02) 9812 3567. If it is an emergency dial 000 or go to your nearest emergency department.

Will I get money back from Medicare?

Medicare offers rebates for your appointment fees and diagnostic tests. In most cases, however, there will be a gap between the amount that Medicare gives back and our fees.

We can lodge your rebate with Medicare on your behalf when you pay for your appointment. Medicare will then either credit your nominated bank account or send you a cheque in the mail.

If you have had many medical procedures and consults within the year, you may be eligible for the Medicare Safety Net, which means you will only incur 20 per cent of the out-of-pocket costs. For more information, visit the Medicare website.

Will I get money back from my private health insurance?

If you’re being admitted to hospital for surgery, you may be able to claim the cost from your private health insurance.

Most private policies only cover you when you’re admitted to hospital and don’t cover specialist consultations.

For more information, speak to your health fund directly about what’s covered in your policy.

When do I pay for my appointment?

MQ Health Kidney and Hypertension Clinic is not a bulk billing practice, so you’ll need to pay at the time of your consultation.

Don’t forget to bring your pensioner, health care or DVA cards to ensure we bill you at the correct rate.

What if I am a Department of Veteran Affairs (DVA) patient?

If you’re a DVA patient with a gold card, we can lodge your account directly to DVA with no out-of-pocket expense for you. Remember to bring your gold card to each appointment.

How can I contact you?

To make an appointment with our nephrologists, or to discuss your kidney health, contact us on (02) 9812 3567.